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PRIVACY POLICY
 

This Privacy Policy outlines how CNS Next Level (“Company,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website or use our services.

 

1. Information We Collect

We collect various types of information, including:

  • Personal information (e.g., name, email, phone number, address)

  • Transaction details related to purchases

  • Website usage data and cookies

  • Communication preferences

2. How We Use Your Information

We use your information to:

  • Provide and improve our services

  • Process transactions and fulfill orders

  • Send marketing communications, including SMS messages (with your consent)

  • Comply with legal obligations

 

3. SMS Communications & A2P Compliance

 

Consent for SMS Messaging

 

By providing your phone number, you consent to receive SMS messages from Vilo Fence, including but not limited to transactional updates, promotional messages, appointment reminders, and service alerts.

 

Message Frequency & Standard Rates

Message frequency varies based on user interactions and service updates. Standard message and data rates may apply as per your carrier’s terms.

 

Opt-Out & Unsubscribe

You may opt out of SMS communications at any time by replying STOP to any message. Upon receiving your request, we will immediately cease sending SMS messages. For further assistance, you can contact us at nextlevelcns.com / contact form.

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Third-Party SMS Providers

We may use third-party service providers (such as Twilio, Brevo, or GoHighLevel) to deliver SMS messages. By opting in, you acknowledge that your phone number and message content may be processed by these providers in compliance with their privacy policies.

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TCPA & Compliance Assurance

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws regarding SMS communications. Your data will not be shared or sold for unauthorized marketing purposes.

 

CTIA Compliance & Best Practices

We adhere to CTIA guidelines for SMS marketing, including ensuring clear consent, honoring opt-out requests promptly, and maintaining transparency in messaging.

 

Data Privacy & Security Measures

All collected phone numbers and SMS communications are stored securely and will not be shared with third parties without explicit user consent, except as required by law.

 

Age Restrictions for SMS Communications

You must be at least 18 years old or have parental consent to subscribe to our SMS services.

 

4. Data Security & Retention

We implement industry-standard security measures to protect your data. We retain personal information only as long as necessary to fulfill our business purposes or as required by law.

 

5. Your Privacy Rights

Depending on your location, you may have rights to access, modify, or delete your data. Please contact us at Nextlevelcns.com to make such requests.

 

6. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page, and significant updates will be communicated via email or website notifications.

 

7. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

CNS Next Level

1 East Erie

Chicago, IL

 

nextlevelcns.com

+1 831-243-5128

This Privacy Notice provides information about how CNS Next Level, “we”, “our”, or “us”) collects, uses, and shares information about you as well as your rights and choices regarding such information. It applies to any online location that links to this Privacy Notice (the “Website”) or offline location that makes this Privacy Notice available to you.

Introduction

Any data collected through the Website including personal information (as defined under applicable data protection laws, and as may be similarly referred to as “personal data” or “personally identifiable information” under applicable data protection laws), will only be used for the purposes set out in this Privacy Notice. Once collected, personal information will not be used for a different incompatible purpose without notice to you and your consent. Notwithstanding, we may use information that does not identify you (including information that has been aggregated or de-identified) in accordance with the “Aggregate, Deidentified, or Anonymized Information” section below. Leo Burnett, 35 West Wacker Drive, Chicago, IL 60601, is regarded as the Data Controller or Business (under applicable data protection laws). However, in some instances, CNS Next Level acts as a processor or service provider on behalf of a client, which is the Data Controller or Business. Any questions that you have relating to the processing of personal information by CNS Next Level as a processor or service provider should be directed to the relevant client.

Please read this Privacy Notice thoroughly. If you disagree with the way personal information will be processed, please do not use the Website or provide your personal information through the Website or any offline location that makes this Privacy Notice available to you.

We may include links on the Website to other websites including social media platforms. This Privacy Notice only covers our data practices through the Website and does not cover the data practices of these other websites. When you interact with these other websites, including when you leave the Website, those websites may independently collect information about you and solicit information from you. The information collected and stored by those websites remains subject to their own policies and practices, including what information they share with us, your rights and choices on their services and devices, and whether they store information in the U.S. or elsewhere. We encourage you to read the privacy notices available on other websites you visit.

I. Information from our clients

We provide products and services to our clients and collect and process information about individuals (including through tracking technologies) at the direction of our client (“client data”). Client data has historically included contact data, demographic data, content, service use data, device data, and location data, among other information. Our processing of client data is governed by the terms of our service agreements with our clients, and not this Privacy Notice. We are not responsible for how our clients treat the information we collect on their behalf, and we recommend you review their own privacy policies.

For more information on your rights and choices regarding client data, see the “Your rights regarding your information” section below.

II. What personal information do we collect and process through the Website?

The following describes the categories of personal information we collect and the sources of such personal information.

1.     Category: Identification and contact data, e.g., online identifiers; IP address; first name, last name, postal address, e-mail address, telephone number

Categories of Sources:

o    We will collect this directly from you when you interact with our chatbot or send us your questions or comments using the query form.

o    We may collect this from publicly available sources, data brokers, partners (e.g., that offer co-branded services, sell or distribute our products, or engage in joint marketing activities), advertising networks, internet service providers, data analytics providers, operating systems and social media networks.

2.     Category: Commercial or transactions information e.g., products or services considered, or other purchasing or consuming histories or tendencies

Categories of Sources:

o    We will collect this directly from you if you provide such information when you interact with our chatbot or send us your questions or comments using the query form.

o    We may collect this from publicly available sources, data brokers, partners (e.g., that offer co-branded services, sell or distribute our products, or engage in joint marketing activities), advertising networks, internet service providers, data analytics providers, operating systems and social media networks.

o    We may also collect this from internet service providers, data analytics providers, operating systems and social networks.

3.     Category: Internet or other electronic network activity information (Technical data) e.g., browsing history; search history; online interests, such as information about categories of consumer interests derived from online usage; and information on a consumer’s interaction with a website, application, or advertisement.

Categories of Sources:

o    We may collect this from publicly available sources, data brokers, partners (e.g., that offer co-branded services, sell or distribute our products, or engage in joint marketing activities), advertising networks, internet service providers, data analytics providers, operating system and social media networks.

o    We may also collect this from internet service providers, data analytics providers, operating systems and social networks.

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